Upgrading your Phone

Your mobile is an important and integral part of your security solutions and provides important functions like running our Microsoft Authenticator and our Google Authenticator and gives you mobile email and access to your Teams, SharePoint and OneDrive just to name a few.

Keep your old device available until you have all your Authenticators setup and working for all your accounts.

Generally we advise that you should use Microsoft Authenticator (icon below) to secure your Microsoft accounts.

Generally we advise that you should use Google Authenticator (icon below) for all your other accounts such as Xero, MYOB, and others. This is because exporting your 2FA settings in the accounts you may have in the Google Authenticator is easier than in the Microsoft Authenticator.

When you connect your new phone you will have to setup your Microsoft Authenticator to do Passwordless login. This is covered here except you need to remove your existing Microsoft Authenticator on your old device in your Microsoft Account once you are done.